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Kevin Stratvert
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How to Add an AI Chatbot to Your Canva Website (Jotform Tutorial)

TLDR

Jotform now enables direct integration of fully functional AI chatbots into Canva designs and websites, eliminating the need for external links or embeds.

Takeways

Integrate fully functional AI chatbots directly into Canva designs using Jotform AI Chatbot.

Customize chatbot appearance and position within Canva, and enhance its knowledge base via Jotform's advanced builder.

Leverage advanced features for lead capture, bookings, and automate responses, with all conversations saved for review.

Canva now supports native integration of AI chatbots directly into designs and published websites through a new Jotform AI Chatbot app. This integration allows users to quickly add a chatbot that automatically learns from the Canva design's text, offering immediate functionality without code. Chatbots can be customized in terms of appearance and position, and further enhanced with advanced features for lead capture, bookings, and automated responses.

Adding Jotform AI Chatbot

00:01:03 To integrate an AI chatbot, users navigate to the 'Apps' section in Canva and search for 'Jotform AI Chatbot,' which is an official Canva app. Users can either create a new chatbot as a guest or log in to connect an existing Jotform chatbot. Once added, Jotform automatically extracts text from the Canva design to provide the chatbot with initial knowledge, making it functional right away.

Customizing Chatbot Design

00:02:02 The integrated chatbot can be extensively customized directly within Canva, allowing users to reposition it to different sections of their page and adjust its size. Furthermore, its appearance can be modified by changing its name, title, and layout options such as bubble, card, minimal, or chat. Users can also fine-tune the color scheme to match their brand, ensuring seamless integration with the overall website design.

Advanced Chatbot Configuration

00:03:51 For more advanced functionalities, the chatbot can be opened in Jotform’s full AI agent builder. This platform allows users to add diverse knowledge sources, including typed knowledge, uploaded files, website links, and Q&A pairs. Additionally, it provides options to set up actions, connect forms, and automate processes like lead capture and bookings, offering comprehensive control over the chatbot's behavior.

Monitoring Chatbot Interactions

00:04:34 All conversations and questions from the Canva chatbot are automatically saved within Jotform, providing users with complete visibility into its usage. Through a dedicated conversation view, users can review specific inquiries and the chatbot's corresponding responses. This feature helps monitor interaction quality and identify areas for further improvement or training.