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The Verge
1:29:0010/10/25

ChatGPT's everything app | The Vergecast

TLDR

OpenAI's Dev Day revealed a strategic shift towards making ChatGPT an 'everything app' through third-party integrations, mirroring the App Store model, while its viral AI video app, Sora, raises both excitement for creative expression and concerns about misinformation and corporate responsibility.

Takeways

OpenAI is transforming ChatGPT into an 'everything app' via third-party integrations, mirroring the App Store model for rapid scalability.

Sora, OpenAI's AI video app, is gaining traction for enabling personalized and meme-driven content, yet sparks debate over its potential for misuse and the company's safety approach.

OpenAI faces financial pressures and is aggressively pursuing multiple strategies, including significant compute investments, to maintain its lead and achieve profitability amidst intense competition.

OpenAI's recent Dev Day highlighted a significant pivot in its strategy, aiming to transform ChatGPT into an 'everything app' by integrating external services via an API, which critics liken to Apple's App Store model. This approach is seen as a more pragmatic path than relying solely on advanced AI agents, promising greater functionality and scalability. Concurrently, OpenAI's new AI-generated video app, Sora, has gained unexpected popularity for its ability to create realistic and humorous content, but its rapid release and 'move fast and break things' ethos raise serious concerns about potential misuse and the company's approach to safety and regulation.

OpenAI Dev Day Overview

00:01:10 OpenAI's Dev Day is an annual event showcasing new features, tools, and announcements for developers and consumers alike. The event balances technical coding demonstrations with broader keynote presentations, reflecting a hybrid approach between developer-focused conferences and consumer product launches. This strategy aims to build investor interest and generate headlines, indicating a push for wider adoption and platform expansion.

ChatGPT as Everything App

00:03:51 A major announcement at Dev Day was the integration of third-party applications directly into ChatGPT, allowing users to interact with services like Zillow or Spotify through conversational prompts. OpenAI aims for ChatGPT to become an operating system—an 'everything app'—where users handle various daily tasks, from house hunting to ordering food, all within the AI interface. This move is a strategic shift from the previous vision of a single, all-knowing AI agent, favoring a more immediate and plausible API-driven integration model.

The App Store Parallel

00:06:51 OpenAI's strategy of integrating third-party apps is seen by many as a replication of Apple's successful App Store model, allowing other companies to build functionalities that generate revenue for OpenAI. While OpenAI executives were cagey about this comparison, the controlled rollout of apps and strict distribution guidelines mirror Apple's approach to platform control. This move is interpreted as a direct response to Google and Apple's dominance, leveraging ChatGPT's critical mass to create a new 'money funnel' and bypass traditional app store limitations.

Challenges of AI Agents

00:10:04 The discussion highlighted skepticism regarding the immediate feasibility of truly 'agentic AI,' where systems independently perform complex tasks across the internet. Past attempts, such as Alexa Skills, have largely failed due to limitations in understanding nuanced prompts and executing unhardcoded commands. The current approach of direct API integration with services like DoorDash or Zillow is considered more practical and achievable than training an AI to navigate and operate on external websites independently, as it leverages existing company databases and relationships.

Sora's Viral Success and Risks

00:32:04 OpenAI's new AI-generated video app, Sora, has become unexpectedly popular, allowing users to create realistic and often humorous videos, frequently shared in private group chats. The app's ability to produce specific, meme-worthy content that involves the user is seen as a key to its appeal, distinguishing it from generic AI 'slop' from competitors. However, the app's rapid rollout and the CEO's 'co-evolution' philosophy—releasing technology to see how society uses it—raise significant concerns about potential misuse, misinformation, and the generation of harmful content, such as revenge porn or copyright violations.

OpenAI's Future and Business Model

02:06:01 OpenAI is pursuing multiple avenues, including its 'everything app' strategy and the Sora app, to solidify its position and address profitability concerns, which executives seemed more anxious about than usual. The company relies on massive investments in compute power from partners like Microsoft, AMD, and Nvidia. While OpenAI boasts significant user scale, its long-term financial stability and ability to continue innovating at this pace are questioned, with critics suggesting it resembles a 'house of cards' that could collapse if investor confidence wanes.